Privacy Policy

When you engage with KAVACH's services, whether through the website or the app, you entrust us with your information. Recognizing the significance of this responsibility, we are committed to safeguarding and securing your data while granting you control over it. KAVACH holds ISO 27001 certification, independently verified for GDPR readiness, and is pursuing additional data privacy certifications. This Privacy Policy section aims to elucidate the information KAVACH collects, the reasons for collection, and how you can manage, update, or delete your data.

Introduction:

KAVACH serves as a comprehensive security management platform, enhancing the safety and convenience of users. Our services encompass various aspects, including:

Visitor Management: Empowering to control visitor access to the premises.

Delivery Management: Facilitating secure delivery handling, partnered with eCommerce portals.

Security Alert: Enabling Users to swiftly alert security personnel during emergencies.

Outpass: Allowing Users to authorize security checks for exiting the premises..

Gatepass : Allowing Users to authorize security checks for exiting the premises for material's

Daily Workforce Management: Providing notifications for daily workforce, attendance tracking.

Incident Management: Facilitating communication, issue resolution.

Services: Display of service providers

KAVACH integrates the linking Users, Security management, security, daily help, visitors, and service providers through the app for improved security and convenience.

Information KAVACH Collects:

Understanding the necessity of information for superior service, KAVACH collects varying data based on service usage:

Users: Name, Email, Mobile Number, Address, Vehicle Number.

Guests: Name, phone number, vehicle number, entry/exit time, identity proof, visit purpose, and photograph

Service Providers: Name, phone number, vehicle number, entry/exit time, identity proof, visit purpose, and photograph.

Additional Information: IP address, webpages visited, browser, device, operating system details, mobile network information, and request details.

Information Collected from Other Sources/Third Parties:

During the COVID pandemic, Aarogya Setu App data may be utilized for entry permissions. Website access information is collected using cookies for service optimization.

How Information is Collected:

KAVACH collects information directly through user inputs on platforms and indirectly through interactions with the app. Security features are integrated to protect user information.

Why Information is Collected:

Information is collected to provide services, personalize content, communicate with users, offer value-added services, meet legal obligations, and enhance safety and reliability.

User Privacy Controls:

KAVACH ensures user control over collected information. Users can manage, review, update, opt-out, unsubscribe, and request information deletion.

Sharing Your Information and Disclosures:

Information may be disclosed for general disclosures, to third-party service providers, for legal reasons, or with user consent. In case of business changes, affected users are notified.

Your Information Security:

KAVACH employs robust security measures, including encryption, firewalls, multi-factor authentication, and regular audits, to protect user information. However, users are advised about potential risks in data transmission over the internet.

Your Information Retention and Deletion:

Data retention periods vary based on usage and configurations. Users can request data export or deletion, subject to approval. The Right to be Forgotten is applicable.

Role and Details of Data Protection Officer (DPO):

KAVACH has a dedicated Data Protection Officer (DPO) responsible for overseeing data protection, compliance, and addressing privacy-related grievances. Users can contact the DPO at [email protected].

Grievance Officer:

A Grievance Officer is appointed for platform-related issues, reachable at [email protected].

Policy Updates:

Periodic updates to the Privacy Policy may occur to align with service changes. Users will be notified of material changes through email or notices.

Reviewing this Privacy Policy is encouraged for staying informed about the latest services and policies.